Ecomfort Hit The Ball Out Of The Park Dec 13, 2016

The ordering process for my Rinnai went VERY smoothly, showed up as promised and all items accounted for.

Excellent Experience Oct 25, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Emergency Replacement Jun 10, 2016

Away from home for the winter. Family checking our home found the problem, needed a new boiler. I was in another state, went online (this boiler was recommended by the professional), able to work well on your web site. Called a few times with questions, very helpful. Shipped out immediately. Boiler installed without any problems. I returned home a few weeks later to a warm home new boiler, and every thing working well.

Triangle Tube Smart 100 - 95 Gal. - Indirect Water Heater Review Dec 19, 2016

It works good except mine started leaking all over the floor inside of 2 yrs and now my contractor says he hasn't heard from the dealer for the warranty. No drain in on the unit so I can't just move it out of my basement.

Kiss "keep It Simple Stup**" Sep 02, 2016

OK, first thing to do is to consider the space, (including walls and doors) you are trying to condition. Envision the air flow between where the air will eventually come in and where it will be exhausted once you install the ductwork. Lastly, based on the inlet and exhaust locations, figure out where you want to position the unit you are going to use. Now there are lot's of installation tips an experienced professional can offer you while going through this process, but common sense and a... more