Leaky Evaporion Cu Tube Jul 20, 2016

The unit tends to leak through pinholes which are due to impurity of copper tube material from cheap production country. The oil, a part of Freon makes most plastics parts brittle and replace indoor unit. This situation is a subject of recall, however, the company avoids ruining the company name offering free replacement parts for long period. I have repair three pin holes in one indoor unit. The products are something good but fundamentally very bad. I would like to avoid like... more

Quiet, Unbelievably Quiet Aug 28, 2016

Installed it in the bonus room above our garage. About 300 sq/ft. Insulated with 6" rolled installation, but ceiling being 6" under roof has a very high radiant heat effect in hot times of year. 9000 BTU's does job nicely. Can cool room to 65' to satisfy my most demanding guest from the north. But the most amazing thing is how quiet outside unit is. I only know it's running since I can see the fan spinning and the condensation tube dripping. As I mounted the outside unit on the... more

Good Purchase Aug 17, 2016

Love the color! Very helpful customer service

Fantech Bathroom Exhaust Fan Sep 18, 2016

Each unit is made to order - it took almost 2 months for delivery. Unit is well made and quite quiet. Installation was straight forward although no instructions were included (I obtained them online to be sure wire connections were correct.) So far it is working perfectly.

Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more