Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Great Furnace Apr 15, 2016

Fast shipping. Furnace works great. Heats the house faster than our old furnace, and our utility bills have lowered by about 20%. Thanks eComfort, and thanks to Goodman for making a quality product at a reasonable price.

Well Made Heater Dec 15, 2016

This heater was easy to install, it is made of high quality metal. Nice to have power connections on both sides of the heater and ample amount of heat.

Fantastic!! Dec 20, 2016

It's really helps a lot with one heater in a large room. Very Happy n Love it! Thank Runtal!

Mitsubishi - 24k Btu 20.5 Seer Sep 26, 2016

Thanks for the opportunity to share my experience. I'm still involved with the installation that I am doing myself. Most is pretty straight forward but this is my 1st so I'm taking the time to learn. I was pleased with the delivery and all arrived undamaged except for the two part exterior chase. It was not wrapped in anything and appeared very dirty and scratched. It appeared to me an afterthought during loading and was left to bounce around the Bobtail truck floor and probably tossed... more