Excellent Service May 31, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Nothing But The Best Sep 12, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Very Unhappy Jun 01, 2016

I have owned this product for five months. The plumber has been here 20 times trying to get it to work. I currently have no heat. I am very unhappy with this product.

Great Buying Experience Oct 28, 2016

This heater is everything stated in the description and more, I am very happy with it and my buying experience with ecomfort.

Silent And Efficient Oct 04, 2016

My installer is an experienced air-con guy and I assisted him because I was curious about the whole process. This was the first mini-split system he installed and it went together easily and quickly. When we first turned it on we thought we had a problem because we couldn't hear the outdoor condenser running. After a few minutes of scratching our heads we realized that it "was" running because it was getting colder inside the house. We looked at the fan inside the condenser and it was... more