Needed One Very Cool Room Oct 19, 2016

My wife likes the house at 77 Deg. and my son likes 70 Deg. in his room so I decided to purchase a Mitsubishi 9000 BTU mini split. The unit arrived as promised and was well packed. The long cable duct was missing, but was then shipped immediately without charge. The unit was easy to install per the included instructions. The big problem was to find an AC technician to commission the system. If they don't sell and install the unit, they want no part of it. Now the system is running and... more

So Far, So Good. Sep 16, 2016

Installed for 1 week. Very quiet and responsive. Nice to wake up to an inviting temperature instead of cold.

Flawless Aug 13, 2016

Just set the thermostat and it runs like a top, and it resets automatically. What else do you need?

Energy Efficient, High Quality Product Oct 31, 2016

I installed this unit about a month ago to heat/cool our 3rd floor loft (finished attic) and it has been working flawlessly so far. It is energy efficient and was straightforward to install using the instructions provided and the appropriate tools (torque wrench, vacuum pump in addition to standard tools). I did purchase a genuine Mitsubishi lineset (MLS143812T-15) elsewhere and found that the torque value of 25-30 ft-lb specified for the 3/8" flare connection was too much and it... more

Major Happy Jul 27, 2016

As general contractors, we take pride in our customer service. We ordered the product, it was delivered on time with no problems, the tracking was easy, and the phone reps were very helpful. This is the 3rd unit we have ordered, and all have been shipped on time and in perfect shape. I am not being paid for this, but good service should be rewarded and we will do a lot more business with this company because they care how you feel about the product they sell. Thank you.