Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Above Expectations Feb 16, 2016

I bought two of these electric baseboard heaters. My electrician said the installation instructions were very clear and was impressed with how well-engineered this product is. I find the baseboard units to be very attractive and they are providing very even heat.

Pres. Hvac Services May 18, 2016

This is a Fantech product-which is the best ERV on the market...It's performs beyond the specs. Very installer friendly-well built including service features. Delivery was right on time-with superb packaging...Thanks for the fast delivery and assistance.

Finally Did It! Aug 01, 2016

I absolutely love this product. I contemplated installing this for years, glad we did. Works excellent, I also purchased the timer switch which is awesome. Each motor consumes 30 watts. Which is calming to electric bill.

Purchased 36k Btu Quad Units Dec 20, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more