Great Buying Experience Oct 20, 2016

This heater is everything stated in the description and more, I am very happy with it and my buying experience with ecomfort.

Emergency Replacement Jan 29, 2016

Away from home for the winter. Family checking our home found the problem, needed a new boiler. I was in another state, went online (this boiler was recommended by the professional), able to work well on your web site. Called a few times with questions, very helpful. Shipped out immediately. Boiler installed without any problems. I returned home a few weeks later to a warm home new boiler, and every thing working well.

Gm Sep 29, 2016

Every thing was fine except it took a lot longer to recieve than I was told it would

It Performs Good For One Year Dec 21, 2016

Our company has about 70 0f the v53 tankless waterheaters installed in our park models and cabins we got 7 cabins in 2015 june and 9 more in 2016 dec we are having problems with the heater to keep it running i've called for tech support but no one has a contract with rinnai to do warrenty work. We have customers in them now and no hot water - please help.

Owner, Custom Made Jul 12, 2016

I replaced a Dunkirk XEB-3 (20 yrs. old) with the Dunkirk boiler above. The new one is all most identical to the old one, that is the pipes were located same as the old, so gas and water lines were easily plumbed. The old electrical wires could be used although lengthened to connect to the digital controls. The circulators location has changed, it's still provided with its wiring provided. Venting is the same as the old one. I was happy to get another Dunkirk that installed easily.